“Mid-day on Friday, December 24, I realized my furnace wasnot working. After going through a few numbers, Bob McAllister answered the phone. He listened intentionally and set up an emergency visit for that afternoon! Ryan showed up timely, and assessed the situation. My old furnace needed to be replaced. Bob's easy to understand email that included my options was sent out on SUNDAY! The techs Brett and Colin arrived on Tuesday morning, earlier than on time and were professional, polite and easy to talk to. They walked me through the steps, laid a runner on the floor to the work area and at my request wore foot covers that they remembered to take off when they went outside. The job was completed with a through informational just in time my guests arrival.
Because my hot-water heater and AC were aged too, I requested replacements. On Wednesday Chris and David worked together to replace both units. They offered me the same excellent service. They were mindful of my request for shoe covering, Chris CLEANED OUT the hot-water heater closet before installing the new one and completed their work by mid-day!
As a customer service professional trainer I have never experienced or seen such high level work ethic, courtesy toward the customer and obvious pride in their workmanship!
Thank you to the Team Comfort Now –by Bob McAllister team!”

- Shelee M.

“Bob has an awesome team, starting with his office personal, Staci in particular this time, that makes sure that appointments are performed in a quick and professional manner. we have had a few of his technicians visit for everything from major repairs on a complex heating system, to routine check ups. This winter check up was performed by Greg and he did a super job. we are also looking for their help in upgrading our 35 year old AC equipment and a whole hose generator.”

- SHAWN R.

“We had our heating unit inspected for the upcoming winter. Both the office personnel and our tech, Keith, were extremely courteous and professional. And the main reason we will be renewing our service contract.”

- Joe T.

“Just wanted to take a moment to express the utmost satisfaction I experienced by working with Comfort Now. Bob's prompt/immediate call back (after hours) left me feeling like I was in the right hands from the start. When the technician (Kevin) arrived at my house, in less than 30 minutes, he jumped right into action. With an impending storm, Kevin worked diligently to get us back in action. Kevin was knowledgeable, punctual, and kind.”

- Daniel G.

“From the first moment we spoke with Matt , my husband and I was all in. Matt is a wonderful asset to this company, he made the whole experience easy. He came to our home and went over everything looked at the layout, and explained the whole process. The cost the equipment , and the labor. Colin ,Cody and Josh showed up when promised and promptly got to work. These three gentlemen did the installation safely and efficiently . They cleaned up after they got finished. But most of all they were all friendly and professional.”

- Tosha B.

“I wanted to pass along my satisfaction with the service and competency of the technician that just handled my appointment. I didn’t note his name (Greg perhaps? – I forget what he said), but the appointment was today (4/29/21) between 1 and 3PM.”

- Justin G.

The entire crew starting with Matt and Colin were the best. So professional, hard-working, yet friendly and accommodating I have had the pleasure of working with.  I will highly recommend to all my neighbors your company price and service and workers to all. Thanks for your time accommodating me and getting this project done in a timely and professional way. Thank you.

- Ed T.

Need HVAC Service?

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Call us at 609-493-0994!